Shipping policy

Delivery times are 15 business days for standard delivery (paid) and 5-6 business days for express delivery (paid). Orders are shipped to Mauritius, Madagascar, Rodrigues, Comoros, Mayotte, Seychelles, Sri Lanka, Kenya, Tanzania, Mozambique, Zimbabwe, Zambia, Botswana, Namibia, South Africa, Lesotho, Malawi. The Customer must check the condition of the packaging and the conformity of the products upon receipt. 

Delivery delays cannot give rise to compensation or claims against the seller if such delays are due to the Consumer, an insurmountable and unforeseeable event caused by a third party to the contract, or a force majeure event. 

The ordered Product(s) is/are delivered to the delivery address provided by the Consumer when placing the Order. The Consumer must ensure that the information provided and mentioned in the confirmation email is correct and remains so until the complete delivery of the ordered Product(s). Therefore, the Consumer undertakes to inform the Company of any changes in billing and/or delivery details that may occur between the Order and delivery by sending an email to the customer service email address without delay. 

Otherwise, in case of delay and/or delivery error, the Consumer cannot hold the Company responsible for non-delivery, and the Company's Customer Service will contact the Consumer for a second delivery at the Consumer's expense. 

YOGA SPIRIT LTD will also not be held responsible if the non-receipt of Products is due to a third party outside of its control or in case of theft. 

The Consumer who accepts a product without making reservations to the carrier accepts it as is. They are then barred from making any claims regarding the delivery.